Due to the new mesures adopted by the French government, our return policy has changed for your online purchased.  You can request a return or an exchange for any product within 21 days of the order date instead of 15 days 
Please note that the return address changed since our office and boutique are closed until further notice. You can send your purchased items here :
For Heimstone
Chez Berry services 
11 Zone d'activité le Fay
36230 Neuvy-Saint-Sepulcre
If you have any questions regarding you returns or on any matter, we are here to help you and guide you. Don't hesitate to contact us by live chat, emails or telephone.
Live chat available Monday to Friday from 10 am to 6 pm
+33 (0)1 45 49 15 73
Please stay safe and take good care of yourself and family.
The Heimstone team xx